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10 ways recruitment agencies can support marginalised candidates

​Recruitment companies can play a significant role in helping marginalised candidates overcome barriers in the hiring process by adopting inclusive practices and advocating for diversity. Here are several key ways they can support marginalised candidates:

1. Proactively Source Diverse Talent

  • Recruiters can actively seek out candidates from marginalised groups by partnering with community organizations, attending diversity-focused career fairs, and engaging with online platforms that focus on underrepresented talent.

2. Implement Blind Recruitment

  • Blind recruitment techniques, such as removing names, gender, and other identifying information from resumes, can help reduce unconscious bias and ensure that candidates are evaluated based on their skills and experience rather than demographic factors.

3. Provide Candidate Mentorship and Coaching

  • Offer mentorship programs, career coaching, and interview preparation tailored to the needs of marginalised candidates. This could include helping them craft resumes, practice interview techniques, and navigate industry expectations.

4. Advocate for Diverse and Inclusive Workplaces

  • Educate clients about the importance of diversity and inclusion in the workplace. Encourage employers to establish inclusive hiring practices and emphasise the value of diversity in driving innovation and creativity.

5. Offer Flexible and Inclusive Job Opportunities

  • Focus on sourcing flexible, remote, or part-time opportunities that might better suit the needs of marginalised groups, such as working parents, people with disabilities, or those with caregiving responsibilities.

6. Facilitate Equal Access to Job Opportunities

  • Ensure that job postings are inclusive by using gender-neutral language and avoiding jargon or qualifications that may deter marginalised candidates. Promote roles across a variety of platforms to reach a broader audience.

7. Provide Feedback and Development Opportunities

  • Offer constructive feedback to candidates who are not selected, helping them understand how they can improve for future opportunities. Additionally, recruitment firms can organise workshops on skills development or provide access to resources that improve employability.

8. Encourage Bias Training for Clients

  • Advocate for clients to undergo unconscious bias training and build awareness of diversity, equity, and inclusion (DEI) principles. This can help ensure fair treatment for marginalised candidates throughout the hiring process.

9. Build a More Inclusive Candidate Database

  • Regularly update databases to ensure they represent a wide range of demographics and experiences. This creates a pool of talent that is more diverse and inclusive.

10. Assist with Reasonable Accommodations

  • Help employers understand the need for reasonable accommodations for candidates with disabilities, such as accessible interview spaces or flexible interview formats, to ensure that all candidates have a fair chance to succeed.

By adopting these practices, recruitment companies can help reduce bias in the hiring process and create pathways for marginalised candidates to access opportunities they may have otherwise been excluded from.

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