Director, Solutions Engineering

NYC (Hybrid/On-site) 

Our client is a global B2B FinTech company building modern infrastructure that powers investing and trading experiences worldwide. Through an API-first platform, they enable partners to deliver seamless, mobile-first financial products to end users across global markets.

They value accountability, collaboration, and building systems that scale — while fostering a culture that encourages experimentation, diverse perspectives, and continuous improvement.

About the Role

Our client is seeking a Director of Solutions Engineering to play a critical role in driving partner success and platform adoption. This leader will own the strategy and execution for technical partner onboarding, API integrations, and solutions enablement, while scaling a high-performing Solutions Engineering team.

This role sits at the intersection of product, engineering, and go-to-market, ensuring partners can successfully integrate, launch, and grow on the platform.

What You’ll Do

• Lead, mentor, and scale a high-performing team of Solutions Engineers

• Define and execute the strategic vision for the Solutions Engineering function

• Partner with Sales and Growth teams to align technical solutions with business objectives

• Establish best practices, playbooks, and performance metrics to measure team effectiveness

• Identify and implement process improvements that increase efficiency for both internal teams and partners

• Define and document repeatable workflows to support operational scalability and quality

• Collaborate with product, engineering, finance, and operations to drive cohesive partner strategies

• Support partners integrating APIs by providing technical guidance, architectural input, and project coordination

• Build strong partner relationships while maintaining alignment with internal priorities and standards

• Use technical troubleshooting and debugging skills to surface partner pain points and inform product improvements

What You’ll Need

• 5+ years of experience leading and scaling technical pre-sales, solutions engineering, or partner engineering teams

• 3+ years of hands-on software development experience, particularly with external API implementations

• Proficiency in full-stack or backend development and familiarity with cloud platforms (AWS and/or GCP)

• Experience with event-driven architectures and tools such as Apache Kafka, AWS SQS, or similar

• Strong written and verbal communication skills

• Ability to manage multiple partner engagements and priorities simultaneously

• Proven problem-solving skills and strong attention to detail

• Experience collaborating with cross-functional teams and external stakeholders

• Customer-centric mindset with a focus on partner success

• Comfortable operating in fast-paced, high-growth environments

Compensation

Compensation is based on experience and technical qualifications as they relate to the role.

U.S. Pay Range:
$180,000 – $200,000 USD

Work Authorization

Applicants must be authorized to work for any employer in the United States. Sponsorship is not available for this role.

Work Model

This role is remote within most U.S. states. Location eligibility may vary.

Benefits

• Competitive medical, dental, and vision insurance

• Mental health resources

• Generous paid time off and observed holidays

• Paid parental leave

• Annual budget for professional development and continued education

• Annual fitness and wellness reimbursement

• Pre-tax commuter benefits (U.S., where applicable)

• Employer 401(k) match (U.S.)

Benefit offerings may vary by location and are subject to change.

Research indicates that men will apply to a role when they only meet 50-60% of the descriptions, however, when looking at women and other minority groups, they can look for up to a 99% match in order to apply to a role. If you feel you are a fit for our role, please still apply, don’t worry if you don’t tick every single box. We’d still love to hear from you. We encourage underrepresented talent to apply to all our roles & support accessibility needs