London (4 days onsite)
Salary: up to £60k

Our client is a fast-growing, enterprise-ready workforce management platform purpose-built for the services industry.
They’re passionate about building a team of service-first, solution-driven professionals who thrive in a fast-paced, collaborative environment.
They're looking for a Project Manager to join their dynamic Implementations team! If you have experience working in SaaS or HRIS environments and a background in the hospitality sector, this is a fantastic opportunity to lead impactful projects from start to finish. You’ll play a key role in guiding clients through smooth implementations, ensuring they get the very best from the solutions.

The Role
Key Responsibilities

• Lead customer onboarding and software implementation projects from start to finish.
• Collaborate with clients to gather requirements and translate them into clear specifications.
• Configure the platform to meet client needs and ensure seamless deployment.
• Manage project timelines, milestones, risks, and resources, reporting progress to stakeholders.
• Solve complex process and technology challenges with a mix of best practices and creative thinking.
• Act as an advocate for clients within cross-functional teams, ensuring customer needs are prioritised.

• 5+ years’ experience in a client-facing project management role within a SaaS or consulting environment.
• Strong background in enterprise-level software implementations.
• Experience with either HRIS, Workforce Management, or Payroll systems
• Excellent communication and presentation skills, with the ability to engage stakeholders at all levels.
• Skilled at scoping requirements, identifying tasks, and managing resources effectively.
• Strong problem-solving and analytical mindset with close attention to detail.
• Comfortable managing multiple projects simultaneously in a fast-paced environment.
• Willing to travel up to 10%.
• Self-motivated, collaborative, and eager to grow with a scaling company.
• This role reports to the Manager of Implementation, UK.